Frequently Asked Questions

What is the status of my order?

Effortlessly Monitor Your Delivery with Our Order Tracking Feature.

Where do you ship?

Shipping Worldwide: From North America to Europe and Asia.

How long does it take to ship my order?

Accurate Shipping Estimates: Plan ahead with our shipping estimates which can vary depending of the popularity of the item ordered.

What if I don't receive my order?

If you don't receive your order within 30 days after shipping, you are eligible for a full refund.

What if the item(s) I received are defective/incorrect/damaged?

Please contact us if you have received merchandise that is incorrect, missing and/or defective. Please include your order number, photographs of the item(s) and all related references upon receiving your package. We will do our very best to resolve your case as soon as possible.

Do you accept returns?

We do accept returns for the following conditions:
- The item must have been sold on our online store
- The item shouldn't have been used in any way
- The return or exchange request is made within 14 days of delivery

When can I accept my refund?

Receive your refund once the product is in our hands and also go through the refund policy link.